Privacy Policy
Responsible for data processing is:
lolaloo GmbH
Sprungschanzenweg 56E
14169 Berlin
Germany
Email: datenschulz(at)lolaloo.com
Contact form:
https://www.lolaloo.com/en/Contact/
Thank you for your interest in our online store. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.
1. Access data and hosting
You can visit our websites without providing any personal information. Each time you call up a website, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our services. This serves to protect our legitimate interests in the correct presentation of our offer, which outweigh our interests in the context of a balancing of interests in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. All access data will be deleted no later than seven days after the end of your visit to the site.
.
Hosting
The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
2. Data processing for contract processing and contact
2.1 Data processing for contract processing
We collect personal data if you voluntarily provide it to us as part of your order or when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, because in these cases we need the data mandatory for contract execution, or to process your contact and you can not complete the order or send the contact without their information. Which data is collected, is evident from the respective input forms.
We use the data you provide to process the contract and handle your inquiries (incl. inquiries about and processing of any existing warranty and performance fault claims as well as any statutory update obligations) in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and deleted after the expiry of any retention periods under tax and commercial law in accordance with Art. 6 para. 1 p. 1 lit. c DSGVO, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.
2.2 Contact
In the context of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 (1) p. 1 lit. b DSGVO if you voluntarily provide us with this data when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, since in these cases we absolutely need the data to process your contact. Which data is collected can be seen from the respective input forms. After complete processing of your request, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.
3. Data processing for the purpose of shipment processing
For the fulfillment of the contract in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
4. Data processing for payment processing
For the processing of payments in our online store, we work with these partners: technical service providers, credit institutions, payment service providers.
4.1 Data processing for transaction processing
Depending on the selected payment method, we pass on the data necessary for the processing of the payment transaction to our technical service providers, who act for us within the framework of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for the processing of the payment. This serves the fulfillment of the contract according to Art. 6 para. 1 p. 1 lit. b DSGVO. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies.
For questions about our payment processing partners and the basis of our cooperation with them, please use the contact option described in this privacy policy.
4.2 Data processing for the purpose of fraud prevention and optimization of our payment processes
Where applicable, we provide our service providers with further data, which they use together with the data necessary for the processing of the payment as our processors for the purpose of fraud prevention and optimization of our payment processes (e.g. invoicing, processing of contested payments, accounting support). Pursuant to Art. 6 para. 1 p. 1 lit. f DSGVO, this serves to protect our legitimate interests in our protection against fraud or in efficient payment management, which prevail in the context of a balancing of interests.
5. Advertising by e-mail, mail
5.1 Email newsletter with registration
If you register for our newsletter, we use the data required for this purpose or separately provided by you to send you our e-mail newsletter based on your consent in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.
5.2 Newsletter dispatch
The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
5.3 Sending evaluation requests by e-mail
Provided that you have given us your express consent to this during or after your order in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, we will use your e-mail address for the request to submit a rating of your order via the rating system used by us. This consent can be revoked at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the rating request.
The evaluation requests may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
5.4 Postal advertising and your right of withdrawal
In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by mail. This serves to protect our legitimate interests in addressing our customers in an advertising manner, which outweigh our interests in the context of a balancing of interests pursuant to Art. 6 para. 1 p. 1 lit. f DSGVO. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this privacy policy.
6. Integration of the Trusted Shops Trustbadge / other widgets
Trusted Shops widgets are integrated on this website to display Trusted Shops services (e.g. seal of approval, collected ratings) and to offer Trusted Shops products to buyers after they have placed an order.
This serves to protect our legitimate interests in optimal marketing by enabling secure shopping in accordance with Art. 6 (1) p. 1 lit. f DSGVO, which prevail in the context of a balancing of interests. The Trustbadge and the services advertised with it are an offer of Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"), with which we are jointly responsible under data protection law pursuant to Art. 26 DSGVO. In the following, we inform you about the essential contractual contents according to Art. 26 (2) DSGVO within the scope of this data protection notice.
Within the framework of the joint responsibility existing between us and Trusted Shops AG, please prefer to contact Trusted Shops AG with data protection questions and to assert your rights using the contact options specified in the data protection information. Irrespective of this, however, you can always contact the responsible person of your choice. Your inquiry will then, if necessary, be forwarded to the other responsible party for a response.
6.1 Data processing when integrating the trustbadge / other widgets
The trust badge is provided by a US CDN provider (content delivery network). An appropriate level of data protection is ensured by standard data protection clauses and other contractual measures. When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of the call-up, the amount of data transferred and the requesting provider (access data) and documents the call-up. The IP address is anonymized immediately after collection so that the stored data cannot be assigned to you personally. The anonymized data is used in particular for statistical purposes and for error analysis.
6.2 Data processing after order completion
After order completion, order information (order total, order number, purchased product, if applicable) as well as your email address, which is hashed via cryptological one-way function, are transmitted to Trusted Shops. The legal basis is Art. 6 para. 1 p. 1 lit. f DSGVO. This serves to check whether you are already registered for services with Trusted Shops and is therefore necessary for the fulfillment of our and Trusted Shops' overriding legitimate interests in the provision of buyer protection linked to the specific order in each case and the transactional evaluation services pursuant to Art. 6 (1) p. 1 lit. f DSGVO. If this is the case, further processing will be carried out in accordance with the contractual agreement between you and Trusted Shops. If you have not yet registered for the services, you will be given the opportunity to do so for the first time. Further processing after registration also depends on the contractual agreement with Trusted Shops. If you do not register, all transmitted data is automatically deleted by Trusted Shops and a personal reference is then no longer possible.
Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Art. 6 para. 1 lit. f DSGVO for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA and Israel). An adequate level of data protection is ensured in the case of the USA by standard data protection clauses and further contractual measures, and in the case of Israel by an adequacy decision. You can get more information here.
7. Contact options and your rights
7.1 Your rights
As a data subject, you have the following rights:
lolaloo GmbH
Sprungschanzenweg 56E
14169 Berlin
Germany
Email: datenschulz(at)lolaloo.com
Contact form:
https://www.lolaloo.com/en/Contact/
Thank you for your interest in our online store. The protection of your privacy is very important to us. Below we inform you in detail about how we handle your data.
1. Access data and hosting
You can visit our websites without providing any personal information. Each time you call up a website, the web server only automatically saves a so-called server log file, which contains, for example, the name of the requested file, your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call. This access data is evaluated solely for the purpose of ensuring trouble-free operation of the site and improving our services. This serves to protect our legitimate interests in the correct presentation of our offer, which outweigh our interests in the context of a balancing of interests in accordance with Art. 6 para. 1 p. 1 lit. f DSGVO. All access data will be deleted no later than seven days after the end of your visit to the site.
.
Hosting
The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
2. Data processing for contract processing and contact
2.1 Data processing for contract processing
We collect personal data if you voluntarily provide it to us as part of your order or when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, because in these cases we need the data mandatory for contract execution, or to process your contact and you can not complete the order or send the contact without their information. Which data is collected, is evident from the respective input forms.
We use the data you provide to process the contract and handle your inquiries (incl. inquiries about and processing of any existing warranty and performance fault claims as well as any statutory update obligations) in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and deleted after the expiry of any retention periods under tax and commercial law in accordance with Art. 6 para. 1 p. 1 lit. c DSGVO, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.
2.2 Contact
In the context of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 (1) p. 1 lit. b DSGVO if you voluntarily provide us with this data when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, since in these cases we absolutely need the data to process your contact. Which data is collected can be seen from the respective input forms. After complete processing of your request, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.
3. Data processing for the purpose of shipment processing
For the fulfillment of the contract in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.
4. Data processing for payment processing
For the processing of payments in our online store, we work with these partners: technical service providers, credit institutions, payment service providers.
4.1 Data processing for transaction processing
Depending on the selected payment method, we pass on the data necessary for the processing of the payment transaction to our technical service providers, who act for us within the framework of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for the processing of the payment. This serves the fulfillment of the contract according to Art. 6 para. 1 p. 1 lit. b DSGVO. In some cases, the payment service providers collect the data required for processing the payment themselves, e.g. on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies.
For questions about our payment processing partners and the basis of our cooperation with them, please use the contact option described in this privacy policy.
4.2 Data processing for the purpose of fraud prevention and optimization of our payment processes
Where applicable, we provide our service providers with further data, which they use together with the data necessary for the processing of the payment as our processors for the purpose of fraud prevention and optimization of our payment processes (e.g. invoicing, processing of contested payments, accounting support). Pursuant to Art. 6 para. 1 p. 1 lit. f DSGVO, this serves to protect our legitimate interests in our protection against fraud or in efficient payment management, which prevail in the context of a balancing of interests.
5. Advertising by e-mail, mail
5.1 Email newsletter with registration
If you register for our newsletter, we use the data required for this purpose or separately provided by you to send you our e-mail newsletter based on your consent in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO. Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you have expressly consented to further use of your data in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.
5.2 Newsletter dispatch
The newsletter may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
5.3 Sending evaluation requests by e-mail
Provided that you have given us your express consent to this during or after your order in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, we will use your e-mail address for the request to submit a rating of your order via the rating system used by us. This consent can be revoked at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the rating request.
The evaluation requests may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
5.4 Postal advertising and your right of withdrawal
In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g. to send you interesting offers and information about our products by mail. This serves to protect our legitimate interests in addressing our customers in an advertising manner, which outweigh our interests in the context of a balancing of interests pursuant to Art. 6 para. 1 p. 1 lit. f DSGVO. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this privacy policy.
6. Integration of the Trusted Shops Trustbadge / other widgets
Trusted Shops widgets are integrated on this website to display Trusted Shops services (e.g. seal of approval, collected ratings) and to offer Trusted Shops products to buyers after they have placed an order.
This serves to protect our legitimate interests in optimal marketing by enabling secure shopping in accordance with Art. 6 (1) p. 1 lit. f DSGVO, which prevail in the context of a balancing of interests. The Trustbadge and the services advertised with it are an offer of Trusted Shops AG, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"), with which we are jointly responsible under data protection law pursuant to Art. 26 DSGVO. In the following, we inform you about the essential contractual contents according to Art. 26 (2) DSGVO within the scope of this data protection notice.
Within the framework of the joint responsibility existing between us and Trusted Shops AG, please prefer to contact Trusted Shops AG with data protection questions and to assert your rights using the contact options specified in the data protection information. Irrespective of this, however, you can always contact the responsible person of your choice. Your inquiry will then, if necessary, be forwarded to the other responsible party for a response.
6.1 Data processing when integrating the trustbadge / other widgets
The trust badge is provided by a US CDN provider (content delivery network). An appropriate level of data protection is ensured by standard data protection clauses and other contractual measures. When the Trustbadge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, the date and time of the call-up, the amount of data transferred and the requesting provider (access data) and documents the call-up. The IP address is anonymized immediately after collection so that the stored data cannot be assigned to you personally. The anonymized data is used in particular for statistical purposes and for error analysis.
6.2 Data processing after order completion
After order completion, order information (order total, order number, purchased product, if applicable) as well as your email address, which is hashed via cryptological one-way function, are transmitted to Trusted Shops. The legal basis is Art. 6 para. 1 p. 1 lit. f DSGVO. This serves to check whether you are already registered for services with Trusted Shops and is therefore necessary for the fulfillment of our and Trusted Shops' overriding legitimate interests in the provision of buyer protection linked to the specific order in each case and the transactional evaluation services pursuant to Art. 6 (1) p. 1 lit. f DSGVO. If this is the case, further processing will be carried out in accordance with the contractual agreement between you and Trusted Shops. If you have not yet registered for the services, you will be given the opportunity to do so for the first time. Further processing after registration also depends on the contractual agreement with Trusted Shops. If you do not register, all transmitted data is automatically deleted by Trusted Shops and a personal reference is then no longer possible.
Trusted Shops uses service providers in the areas of hosting, monitoring and logging. The legal basis is Art. 6 para. 1 lit. f DSGVO for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA and Israel). An adequate level of data protection is ensured in the case of the USA by standard data protection clauses and further contractual measures, and in the case of Israel by an adequacy decision. You can get more information here.
7. Contact options and your rights
7.1 Your rights
As a data subject, you have the following rights:
- According to Art. 15 DSGVO the right to request information about your personal data processed by us to the extent specified therein;
- according to Art. 16 DSGVO the right to request without undue delay the correction of inaccurate or completion of your personal data stored by us;
- according to Art. 17 DSGVO the right to request the deletion of your personal data stored by us, unless further processing
- for the exercise of the right to freedom of expression and information;
- for compliance with a legal obligation;
- for reasons of public interest or
- is necessary for the assertion, exercise or defense of legal claims;
- according to Art. 18 DSGVO the right to request the restriction of the processing of your personal data, insofar
- the accuracy of the data is contested by you;
- the processing is unlawful, but you object to its erasure;
- we no longer need the data, but you need them for the assertion, exercise or defense of legal claims or
- you have objected to the processing in accordance with Art. 21 DSGVO;
- According to Art. 20 DSGVO, the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request the transfer to another controller;
- according to Art. 77 DSGVO, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.
For questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of consent granted or objection to a particular use of data, please contact us directly using the contact details in our imprint.
Right of objection
Insofar as we process personal data as explained above in order to protect our legitimate interests that prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. Insofar as the processing is carried out for other purposes, you only have the right to object on grounds relating to your particular situation.
After you have exercised your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the purpose of asserting, exercising or defending legal claims.
This does not apply if the processing is for direct marketing purposes. Then we will not further process your personal data for this purpose.
7.2 Contact options
If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a particular use of data, please contact us directly using the contact details in our imprint.
Privacy Policy created with the Trusted Shops Rechtstexter.
Status: 8.02.2023
